Data recovery after system timeout

[MarkParticipant]

Hi,

Are there options to recover data that has been entered but not saved after a system timeout?
Here are some situations where I already experienced timeouts and lost data entered:
1. Entering data into a process form during regular process execution
2. Writing a query in Administration
3. Configuring a process in Administration
Is the entered data still somewhere captured in the browser and accessible (e.g. F12)?

Thanks!

[NoxParticipant]

Hi Mark

if you reach a timeout, the current session is terminated; this means that if you need more than ~60 minutes of working on the same administration panel without any refresh, you should “save” in between. Writing complex queries or huge processes could take longer; refreshing the session in another browser tab may be a workaround if you do not want to hit the “save” button.

There is a feature on our roadmap that would help to extend the current session without a hard redirect on re-authentication.

For form executions and end-users, you can configure workarounds:
– Remind the user to save his input with a timeout control (and use a save loop-back)
– Automatically redirect for saving the input
– Use custom html form controls to grab the input and store it in the session storage for scenarios where users are “bound” to just one screen until they can finish their work

BR

[Author]

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